Paradise Arcade FAQ

Everything you need to know about your next fashion favorite

What is the standard shipping timeframe for my order?

We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.

How do I ensure I'm ordering the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials ethically sourced?

At Paradise Arcade, sustainability is key. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics wherever possible.

Can I track my package in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your delivery's progress.